Privacy Policy

This Privacy Policy explains how Coinscatch (Private) Limited ("Cropty", "we", "our", "us") collects, uses, and protects your information when you use Cropty Wallet and its related services. By using Cropty Wallet, you consent to the data practices described in this Policy.

1. Information We Collect

We collect and process only the minimum information necessary to operate and improve our services. Depending on how you use Cropty Wallet, this may include:

• Technical information — device type, operating system, app version, IP address, and language preferences.
• Account data — email address, username, and authentication credentials.
• Transaction data — wallet addresses, transaction IDs, amounts, timestamps, and blockchain metadata.
• Optional communication data — messages sent to our support team or submitted via feedback forms.
• Diagnostic data — crash logs, performance metrics, and anonymized analytics to improve the app.

2. How We Use Your Data

We use collected data strictly for lawful and legitimate purposes, including:

• Providing and maintaining Cropty Wallet functionality;
• Ensuring account security and preventing unauthorized access;
• Processing transactions and enabling crypto loans or yield programs;
• Improving user experience, app performance, and security;
• Complying with legal obligations, anti-fraud, and AML requirements;
• Communicating with users about updates, security alerts, or service changes.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share certain data with:

• Trusted third-party service providers — such as payment processors, liquidity providers, or analytics tools, strictly to fulfill your transactions.
• Law enforcement or regulatory authorities — when required by applicable law or lawful requests.
• Business partners — only if necessary to deliver integrated services (e.g., on/off-ramp functions).

All third parties are contractually obliged to handle your data securely and in accordance with this Policy.

4. Data Security

Cropty implements industry-standard technical and organizational security measures to protect user data from unauthorized access, alteration, or loss. These include:

• End-to-end encryption (TLS/SSL) for all communications;
• Two-factor authentication (2FA) for account access;
• Cold storage for the majority of user assets;
• ISO/IEC 27001, 27017, 27018, and 27701 certified infrastructure.

Despite our efforts, no digital system is entirely immune to risks. You are responsible for maintaining the security of your devices and credentials.

5. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• The right to access, review, and obtain a copy of your data;
• The right to request correction or deletion of inaccurate data;
• The right to restrict or object to processing in certain cases;
• The right to withdraw consent (where applicable).

To exercise these rights, contact us at support@cropty.io. We may verify your identity before processing such requests.

6. Cookies and Analytics

Cropty Wallet’s website and web app may use cookies or similar technologies to enhance functionality and gather usage statistics. Cookies help us understand user preferences and improve interface design. You may disable cookies in your browser settings, but some features may not function properly.

7. Data Retention

We retain user data only for as long as necessary to fulfill the purposes described in this Policy or as required by applicable law. Transaction data related to blockchain operations may remain permanently recorded on public ledgers, beyond Cropty’s control.

8. Third-Party Services and Links

Cropty Wallet may contain links or integrations with third-party platforms. We are not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of any third-party services they interact with.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect technological, regulatory, or operational changes. Updated versions will be published on our website with a revised “Last Updated” date. Continued use of the Service after such updates constitutes acceptance of the revised Policy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Coinscatch (Private) Limited
Email: support@cropty.io
Contact us: www.cropty.io/contacts